I signed up in April 2024 and discovered that TheLiven is basically a $14.99 subscription to a site where you can purchase “modules” of e-books.
(Don’t believe me? Sign up yourself!)
After you get your “welcome” email they’ll ask you: “Do you want to buy the “sleeping better” module for $139? (yes or no) “Do you want to buy the “social anxiety” module for $139? (yes or no) continuing to “Do you want to buy the “using your time better” module for $139? (yes or no)
Until you finally realize (after more than ten different module purchase options):
Your Liven subscription is basically a $15 COVER CHARGE to get into their e-book store to buy modules in the form of cheap e-Books for over a hundred dollars EACH!
So, I exited the welcome area and asked for a refund. There was a hassle and specific information had to be provided. Which I guess makes sense but it could have been easier.
May rolls around. Never been to the site except the first four minutes…. Cha-CHING the charge appears: The Liven $59.99
I am out of my mind. I call my credit card company and say “I wanna reverse the charge. It’s unauthorized, I had cancelled.” and they said:
“The charge has to go through, then we will challenge it. In the meantime, destroy the current card and wait a week for your replacement card in the mail.”
So for TheLiven’s incompetence, I am going to be without a credit card for a week.
I get with Customer Support over at the Liven and they finally hook me up by phone and the technician cancels my subscription and says there will be a refund in a few days. Well, okay. I guess I’m okay.
June rolls around. Never been to the site except the first four minutes….and cancelled my subscription twice: Cha-CHING the charge appears: The Liven $59.99
That’s when I realized: This is what they DO!
Sign up 2.3 million people.
Lose a bunch of them. In fact, lose 96% of them*
2.3M signups, but converting only 100K active users. That’s a 4% subscription rate.
Generate a 96% satisfaction score. (With someone. Who knows who’s testing this.)
That means there’s a 4% dissatisfaction rate.
Well. What if 2.3M people sign up. And 96% cancel and don’t subscribe. Then among that 96% that don’t subscribe, something happens to them:
And Theliven continues to charge 4% of the cancellations? Just FOUR percent of the cancellations continue to be charged in a big “Oops we didn’t know!” scam.
92,000 people (4%) get recharged “accidentally” generates: FIVE MILLION FIVE HUNDRED NINETEEN THOUSAND dollars.
Then I realized: “Lord. I’m going to be recharged every month until I give up this credit card and wait a week for the new one to be delivered.”
I don’t actually care if TheLiven is a scam* or if Theliven.com has terrible Trustpilot reviews, I wouldn’t even care if Theliven.com feedback was terrible. I just don’t want MY money supporting it.
- #thelivenisascam
- #thelivenfeedback
- #thelivenscam
- #livenscam