They don’t send you any reports they just charge you random amounts and send you no access to anything.
this is a total scam preying on vulnerable people.
i sent an email to cancel i don’t think the email is legit. and i ended up cancelling my card to get a new one.
Do not SUBSCRIBE
Date of experience: July 11, 2024
This app has a scammy policy that intends to make unsubscruption difficult and continue charging you on a monthly basis.
Although the app presents itself as represented by an Estonian company, the payments are charged in Honk Kong.
I requested unsubscriptuon via email and waiting for it to take effect.
On a content basis: the app uses Rorshach-like assesment tests that are known to be pseudo-scientific.
The user interface is poorly designed and there is no option to change the app language or remove your credit card.
I bought access out of curiosity and so far my experience is very poor.
Date of experience: July 09, 2024
“They scammed me as well
They scammed me as well and charged me full amount – twice!
I finally got PayPal to inactivate them but I’m sure I’ll never get the money back. THE COMPANY NAME IS ASKGLORY out of DELAWARE.
GO TO BETTER BUSINESS BUREAU AND LETS START REPORTING THERE. it’s the only way to get the word out about what this company is doing!
Update: BBB says the Delaware address does not exist, and the company exists outside of the USA. Lesson learned. #1) never use PayPal for recurring subscriptions and 2) never ever do something like this without a lot more research.
Date of experience: June 28, 2024
https://ca.trustpilot.com/review/theliven.com
Want to contact TheLiven.com? Probably a lot of people do, except here’s their headquarters.
We think that if you’re a legitimate business that IS NOT on the run from authorities, you’d be based in a place you can actually get to. A place someone could actually walk into. You know, like the United States, the UK, anywhere in Europe. But a little island? Where tax evaders and fly-by-nights sometimes hang their shingle?
I mean I’m sure Cyprus is nice. For a business like theLiven.com
Get in touch! Good luck!
If there was an option for half a star they would be lucky to get it.
So dissatisfied with the app and the deceit in transaction.
I received no receipt of purchase or clear indication that I was entering into a subscription agreement.
Just a total scam to take your money.
I feel completely ripped off.
They offered to cancel my subscription after taking 100 euros from me. Gee thanks…!!!
Companies like this should be removed from trading.
They are targeting people that want help to improve their lives. Which is everyone.
Please beware. Save your money
I signed up for the free trial of this but wasn’t feeling it, so I deleted it and made sure there was no active subscription in the Apple Store. A week ago they charged £125 to my card without notice or authorisation, and have been radio silent on their ‘customer support’ email. I’ve had to report as fraud to my credit card company and am clawing the money back through them.
I agree total scam – be sure because you won’t get a refund. I purchased an introductory download for 29.99 of an app called Resolutty in 2023 & then did not renew the app. Well, they changed their name AND their price to Liven & charged me 99.99 in Oct of 2023 & again in Jan of 2024 & I didn’t recognize charge becuz they changed their name. I contacted them & to discuss fradulent charge – they promised to refund & now going back on this with a different customer service person. I keep demanding the agreement they used & they haven’t sent it becuz it doesn’t exist & they just give you the runaround.
I only agreed to buy 15/week plan but found two months after that they automatically charged me for 120 dollars for 2 months. Such a scam. I hope I googled before I tried this app.
Date of experience: July 09, 2024
Trustpilot has a lot of information and reviews about TheLiven.com and so do we.
At theLiven.net we know that Trustpilot has to report all the happy feedback too. Theliven.com keeps those customers and the ones they’re backcharging separate. And ignorant of each other.
All we’re reporting here is the case(s) where TheLiven.com continues to charge your account even after you cancel THREE TIMES
https://www.scamdoc.com/view/1386729
I signed up in April 2024 and discovered that TheLiven is basically a $14.99 subscription to a site where you can purchase “modules” of e-books.
(Don’t believe me? Sign up yourself!)
After you get your “welcome” email they’ll ask you: “Do you want to buy the “sleeping better” module for $139? (yes or no) “Do you want to buy the “social anxiety” module for $139? (yes or no) continuing to “Do you want to buy the “using your time better” module for $139? (yes or no)
Until you finally realize (after more than ten different module purchase options):
Your Liven subscription is basically a $15 COVER CHARGE to get into their e-book store to buy modules in the form of cheap e-Books for over a hundred dollars EACH!
So, I exited the welcome area and asked for a refund. There was a hassle and specific information had to be provided. Which I guess makes sense but it could have been easier.
May rolls around. Never been to the site except the first four minutes…. Cha-CHING the charge appears: The Liven $59.99
I am out of my mind. I call my credit card company and say “I wanna reverse the charge. It’s unauthorized, I had cancelled.” and they said:
“The charge has to go through, then we will challenge it. In the meantime, destroy the current card and wait a week for your replacement card in the mail.”
So for TheLiven’s incompetence, I am going to be without a credit card for a week.
I get with Customer Support over at the Liven and they finally hook me up by phone and the technician cancels my subscription and says there will be a refund in a few days. Well, okay. I guess I’m okay.
June rolls around. Never been to the site except the first four minutes….and cancelled my subscription twice: Cha-CHING the charge appears: The Liven $59.99
That’s when I realized: This is what they DO!
Sign up 2.3 million people.
Lose a bunch of them. In fact, lose 96% of them*
2.3M signups, but converting only 100K active users. That’s a 4% subscription rate.
Generate a 96% satisfaction score. (With someone. Who knows who’s testing this.)
That means there’s a 4% dissatisfaction rate.
Well. What if 2.3M people sign up. And 96% cancel and don’t subscribe. Then among that 96% that don’t subscribe, something happens to them:
And Theliven continues to charge 4% of the cancellations? Just FOUR percent of the cancellations continue to be charged in a big “Oops we didn’t know!” scam.
92,000 people (4%) get recharged “accidentally” generates: FIVE MILLION FIVE HUNDRED NINETEEN THOUSAND dollars.
Then I realized: “Lord. I’m going to be recharged every month until I give up this credit card and wait a week for the new one to be delivered.”
I don’t actually care if TheLiven is a scam* or if Theliven.com has terrible Trustpilot reviews, I wouldn’t even care if Theliven.com feedback was terrible. I just don’t want MY money supporting it.
