Basic content and impossible to cancel – scam?
Although the initial quiz seems like the product could be useful, it is actually very basic. And it is impossible to cancel. I paid for a month and emailed to cancel before the renewal date. No response. They took a random amount of money with no receipt or information. I’ve emailed again twice and DM on social media. They have auto responders set up so it looks like they are responding. Still no reply. I am still trying to cancel and I guess it is now time to go to my bank.
Update 12 June: I had reached out 4 times to your support email address, but never received a response. It is not appropriate to share my email address in this forum. I have emailed you today (AGAIN) with all the information. You have taken money out of my account again, so there is now 2 months to be refunded, as I cancelled well before the renewal date in May.
Date of experience: June 07, 2024
