I keep seeing the advert on Facebook for this app, so went through the “quiz” then they promised that the first month was £2, then it would go up to £74.99 a month.
They are targeting people with ADHD who already struggle with poor working memory and executive dysfunction, and they are peddling easy answers.
Avoid at all cost, they don’t care about you and just want your money!!
Date of experience: June 28, 2024
Total Scam.
I am ashamed that I did not to due diligence and look at Trustpilot prior to engaging with this company.
For me they are just another upstart company getting on the band wagon of self help.
The application is poor at best, and offers no proven help.
The main problem however is how they manage to take not just the initial payment from you by offering you a discount, they quietly take another full payment from you the following month. As people before me have explained.
The only confirmation you get of payment is they say your account is ready to use.
No receipt for payment is sent l, I only got this after asking for it.
In shaded out subscript it tell you that you have entered into a contract subscription.
Very sneaky.
They are happy tell you that you entered into it willingly.
I guess I did originally, as for ridiculous cost for the nothing app.
A therapist would have been cheaper.
Beware of people taking money from you and offering undocumented help.
Lesson learned.
Date of experience: July 02, 2024
I cancelled my account and received a message to confirm account cancellation had been completed. Two weeks later another attempt to take £74.99 …. PayPal have paid it now Liven aren’t responding to my messages to refund the money.
Date of experience: June 18, 2024
Please don’t even consider this app. They’ll charge you without warning and are no use via customer service.
Truly awful and unethical
Date of experience: July 08, 2024
If it were an option, I’d give this company zero stars.
How can an app justify taking £74.99 from your account each month? Even when I flagged this, and requested a refund, they didn’t refund the full amount.
The content is awful, its a total scam, don’t get reeled in.
Absolute scam!! I downloaded the app via apple where you have to click that you will pay for in app purchases, then saw that you get 3 free days then charged £7.99 a month. I tried to cancel straight away but it doesn’t let me do anything and now I’m being charged and money taken from my account!
Emails are replied to saying they have no trace of me but if I give them bank card details they’ll look into it!!! Someone please get back to me and DO NOT TELL ME TO CONTACT YOU ONLY TO BE TOLD THE SAME LIES!!!!
GIVE ME AND ALL OTHERS OUR MONEY BACK!!!!!
Date of experience: July 11, 2024
automatically charged my cc, because thats what happens with many apps. No big deal, they usually respond and refund you as long as they can see you actually aren’t using the app. I wrote to liven and they tried to offer a ‘50% refund’ and worded it to sound like they were helping me “After reviewing your request, we’d like to extend an offer of a 50% refund as a token of our appreciation for your patience and understanding. Additionally, we have some exciting upsells for free that we believe you may find valuable. We would appreciate it if you let us know in case you are interested in this generous offer.”
WOW what a deal! Half of what I wanted back and some things I didn’t ask for! I responded demanding a refund and they agreed. Stupid.
Date of experience: July 05, 2024
https://ca.trustpilot.com/review/theliven.com
They don’t send you any reports they just charge you random amounts and send you no access to anything.
this is a total scam preying on vulnerable people.
i sent an email to cancel i don’t think the email is legit. and i ended up cancelling my card to get a new one.
Do not SUBSCRIBE
Date of experience: July 11, 2024
This app has a scammy policy that intends to make unsubscruption difficult and continue charging you on a monthly basis.
Although the app presents itself as represented by an Estonian company, the payments are charged in Honk Kong.
I requested unsubscriptuon via email and waiting for it to take effect.
On a content basis: the app uses Rorshach-like assesment tests that are known to be pseudo-scientific.
The user interface is poorly designed and there is no option to change the app language or remove your credit card.
I bought access out of curiosity and so far my experience is very poor.
Date of experience: July 09, 2024
If there was an option for half a star they would be lucky to get it.
So dissatisfied with the app and the deceit in transaction.
I received no receipt of purchase or clear indication that I was entering into a subscription agreement.
Just a total scam to take your money.
I feel completely ripped off.
They offered to cancel my subscription after taking 100 euros from me. Gee thanks…!!!
Companies like this should be removed from trading.
They are targeting people that want help to improve their lives. Which is everyone.
Please beware. Save your money
