Absolute thieves.
https://ca.trustpilot.com/review/theliven.com?page=2
The app literally does nothing at all.
They make it very hard to cancel.
They make it unclear what they will charge you and have just charged me £74.99.
I instantly emailed asking for a refund and now they’re making it impossible to get my money back.
Do NOT subscribe to these scammers
Date of experience: July 07, 2024
I purchased a one time trial of $30, now I am being charged $60 a month for the app consecutively and I cancelled successfully, unfortunately it still came out this month. I want all my money back please and thank you.
Date of experience: July 05, 2024
This is a complete scam. I did not sign up for a recurring card payment and now discover whilst away that money has been taken out of my account regularly in an account I only use whilst on Holiday.
I paid for a 1 month trial only… then I see in my account €59.99 has been taken out. At no point was I made aware of further charges. they advertise €59.99 for a year’s membership. I keep getting the same rubbish automated responses slightly adjusted with a name each time. I am not letting this go. They are a fraudulent company scamming people out of money.
Date of experience: June 12, 2024
https://ca.trustpilot.com/review/theliven.com
“They scammed me as well
They scammed me as well and charged me full amount – twice!
I finally got PayPal to inactivate them but I’m sure I’ll never get the money back. THE COMPANY NAME IS ASKGLORY out of DELAWARE.
GO TO BETTER BUSINESS BUREAU AND LETS START REPORTING THERE. it’s the only way to get the word out about what this company is doing!
Update: BBB says the Delaware address does not exist, and the company exists outside of the USA. Lesson learned. #1) never use PayPal for recurring subscriptions and 2) never ever do something like this without a lot more research.
Date of experience: June 28, 2024
https://ca.trustpilot.com/review/theliven.com
Want to contact TheLiven.com? Probably a lot of people do, except here’s their headquarters.
We think that if you’re a legitimate business that IS NOT on the run from authorities, you’d be based in a place you can actually get to. A place someone could actually walk into. You know, like the United States, the UK, anywhere in Europe. But a little island? Where tax evaders and fly-by-nights sometimes hang their shingle?
I mean I’m sure Cyprus is nice. For a business like theLiven.com
Get in touch! Good luck!
I agree total scam – be sure because you won’t get a refund. I purchased an introductory download for 29.99 of an app called Resolutty in 2023 & then did not renew the app. Well, they changed their name AND their price to Liven & charged me 99.99 in Oct of 2023 & again in Jan of 2024 & I didn’t recognize charge becuz they changed their name. I contacted them & to discuss fradulent charge – they promised to refund & now going back on this with a different customer service person. I keep demanding the agreement they used & they haven’t sent it becuz it doesn’t exist & they just give you the runaround.
I signed up in April 2024 and discovered that TheLiven is basically a $14.99 subscription to a site where you can purchase “modules” of e-books.
(Don’t believe me? Sign up yourself!)
After you get your “welcome” email they’ll ask you: “Do you want to buy the “sleeping better” module for $139? (yes or no) “Do you want to buy the “social anxiety” module for $139? (yes or no) continuing to “Do you want to buy the “using your time better” module for $139? (yes or no)
Until you finally realize (after more than ten different module purchase options):
Your Liven subscription is basically a $15 COVER CHARGE to get into their e-book store to buy modules in the form of cheap e-Books for over a hundred dollars EACH!
So, I exited the welcome area and asked for a refund. There was a hassle and specific information had to be provided. Which I guess makes sense but it could have been easier.
May rolls around. Never been to the site except the first four minutes…. Cha-CHING the charge appears: The Liven $59.99
I am out of my mind. I call my credit card company and say “I wanna reverse the charge. It’s unauthorized, I had cancelled.” and they said:
“The charge has to go through, then we will challenge it. In the meantime, destroy the current card and wait a week for your replacement card in the mail.”
So for TheLiven’s incompetence, I am going to be without a credit card for a week.
I get with Customer Support over at the Liven and they finally hook me up by phone and the technician cancels my subscription and says there will be a refund in a few days. Well, okay. I guess I’m okay.
June rolls around. Never been to the site except the first four minutes….and cancelled my subscription twice: Cha-CHING the charge appears: The Liven $59.99
That’s when I realized: This is what they DO!
Sign up 2.3 million people.
Lose a bunch of them. In fact, lose 96% of them*
2.3M signups, but converting only 100K active users. That’s a 4% subscription rate.
Generate a 96% satisfaction score. (With someone. Who knows who’s testing this.)
That means there’s a 4% dissatisfaction rate.
Well. What if 2.3M people sign up. And 96% cancel and don’t subscribe. Then among that 96% that don’t subscribe, something happens to them:
And Theliven continues to charge 4% of the cancellations? Just FOUR percent of the cancellations continue to be charged in a big “Oops we didn’t know!” scam.
92,000 people (4%) get recharged “accidentally” generates: FIVE MILLION FIVE HUNDRED NINETEEN THOUSAND dollars.
Then I realized: “Lord. I’m going to be recharged every month until I give up this credit card and wait a week for the new one to be delivered.”
I don’t actually care if TheLiven is a scam* or if Theliven.com has terrible Trustpilot reviews, I wouldn’t even care if Theliven.com feedback was terrible. I just don’t want MY money supporting it.
