Been trying to cancel a subscription…

Liven is a SCAM!!!!

Liven is a SCAM!!!!! Don’t Buy! I got hooked too – Ad resonated with me. I went to sign up – and they indicated a 30 day money back guarantee – so I figured it was a safe purchase. NO – the app is garbage. Nothing of value. Just AI blah blah and they get your money! I requested the refund and was told their refund policy doesn’t cover requests made for PERSONAL or FINACNIAL reasons. Wow! Scam! And more fraud: I paid for a 1 Month subscription. Authorized 1 payment only. But when I went to PayPal to open a claim against these fraudsters – they had set up an automatic payment. Just terrible. YOU are smarter than me – you’re checking out the product before you buy…. DONT DO IT!!!!

Date of experience: May 23, 2024

The opposite of its stated purpose

It seems I am but one of many who has been totally deceived by this app. Therefore, coincidence is, you would think, highly improbable. I paid a one off payment of £29.99. I didn’t find the app useful in terms of its approach / capacity in addressing trauma / illness / wellness. I used it but a couple of times, and let it run its course. To my surprise, I noted a further £74.99 taken from my account. Upon contacting them to rectify this, reimburse and delete account , they replied they couldn’t have taken further payment without my details. But, they had my details from the one off trial period. They stated they make every attempt to make terms and conditions clear. They don’t. They have offered a 50% refund as a gesture of goodwill. This doesn’t remotely cut it. I need to pursue advice re effectively dealing with what has transpired to be nothing short of a scam. An app operating, so it says, as a source of support and worth to those suffering from the challenges of trauma and illness. I’d beg to differ.

Date of experience: May 23, 2024

Been trying to cancel a subscription…

Been trying to cancel a subscription that I didnt initiate, but not receiving any response from the email address that is available.

Date of experience: June 28, 2024


Fraud!

Fraud!! After they recharged me for the subscription,I tried to contact them and they never replied my emails
I am also saying what other people said!! Avoid this app!!! There is not unsubscribe option for this app

After a couple of emails I sent to them , they finally reply and refund the money to my bank account!
The team is nice and helpful but I really had a bad experience with the app 😕

Date of experience: June 02, 2024